Cafe CHS985SELSS Manual and User Guide download pdf (Page 29)

49-88069 29

TROUBLESHOOTING TIPS

Troubleshooting Tips ... Before you call for service

Problem Possible Cause What To Do

Power outage, clock flashes. Power outage or surge. Reset the clock. If the oven was in use, you must reset it by

pressing the Cancel/Off pad, setting the clock and resetting

any cooking function.

“Burning” or “oily” odor

emitting from the vent.

This is normal in a new oven and will

disappear in time.

To speed the process, set a self-clean cycle for a minimum of

3 hours. See the Cleaning the Oven section.

Strong odor. An odor from the insulation around the

inside of the oven is normal for the first

few times the oven is used.

This is temporary and will go away after several uses or a

self-clean cycle.

Fan noise. A convection fan may automatically

turn on and off.

This is normal. The fan is designed to operate intermittently to

maximize cooking evenness. The convection fan will operate

during preheat of the bake cycle. The fan will turn off after the

oven is heated to the set temperature. This is normal.

A cooling fan may automatically turn on

and off.

This is normal. The cooling fan will turn off and on to cool

internal parts. It may run after the oven is turned off.

My oven door glass appears

to be "tinted" or have a

"rainbow" color. Is this

defective?

No. The inner oven glass is coated with

a heat barrier to reflect the heat back

into the oven to prevent heat loss and

keep the outer door cool while baking.

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tint or rainbow color.

Sometimes the oven takes

longer to preheat to the

same temperature.

Cookware or food in oven. The cookware or food in the oven will cause the oven to take

longer to preheat. Remove items to reduce preheat time.

Number of racks in oven. Adding more racks to the oven will cause the oven to take

longer to preheat. Remove some racks.

Different cooking modes. The different cooking modes use different preheat methods to

heat the oven for the specific cooking mode. Some modes will

take longer than others (i.e. convection bake).

Display flashes. Power failure. Reset the clock.

Control signals after

entering cooking time or

start time.

You forgot to enter a bake temperature

or cleaning time.

Touch the Bake pad and desired temperature or the Self

Clean pad and desired clean time.

Oven racks are difficult to

slide.

The shiny, silver-colored racks were

cleaned in a self-clean cycle.

Apply a small amount of vegetable oil to a paper towel and

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spray with Pam

or other lubricant sprays.

Steam from the vent. When using the ovens, it is normal

to see steam coming out of the

oven vents. As the number of racks

or amount of food being cooked

increases, the amount of visible steam

will increase.

This is normal.

Warming drawer will not

work.

A fuse in your home may be blown or

the circuit breaker tripped.

Replace the fuse or reset the circuit breaker.

Controls improperly set. 6HHWKH8VLQJWKHZDUPLQJGUDZHUVHFWLRQ

Excessive condensation in

the drawer.

Liquid in drawer. Remove liquid.

Uncovered foods. Cover food with lid or aluminum foil.

Temperature setting too high. Reduce temperature setting.

Food dries out in the

warming drawer.

Moisture escaping. Cover food with lid or aluminum foil.

Drawer not fully closed. Push drawer in until latch engages.

Water remaining on oven

floor after Steam Clean cycle.

This is normal. Remove any remaining water with a dry cloth or sponge.

“Probe” appears in the

display.

This is reminding you to enter a probe

temperature after plugging in the probe.

Enter a probe temperature.

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Cafe CHS985SELSS Manual and User Guide Page 29

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